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Mohali district, India

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Role Description This is a full-time on-site role for an Assistant Professor in Computer Application, located in the Mohali district. The Assistant Professor will be responsible for teaching undergraduate and graduate courses in computer science and information technology, developing and updating curriculum, and conducting research in relevant fields. The role also includes mentoring students, providing academic support, and participating in departmental activities and committees. Qualifications Strong knowledge in Computer Science and Information Technology Proficiency in Programming and Cybersecurity Experience in Curriculum Development Excellent written and verbal communication skills PhD or Master's degree in Computer Science, Information Technology, or a related field Previous teaching experience is a plus Ability to conduct independent research Commitment to academic excellence and student success Show more Show less

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2.0 years

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Mohali district, India

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Company Description Shall be Contacted by HR after receiving Educational and Experience (if any) Documents, PAN. Aadhar card and Two Photos along with duly Signed and updated CV Role Description This is a full-time on-site role located in Mohali district for an ITI/Diploma in Electrical/Electronics Fresher to 2 years experience only local Punjab, HP candidates at Moditech International - India. The role will involve tasks related to product design, product development, project management, computer-aided design (CAD), and textiles. Qualifications Product Design and Product Development skills Project Management skills Computer-Aided Design (CAD) skills Experience with textiles Strong problem-solving abilities Ability to work effectively in a team Good communication skills Understanding of electrical/electronics principles Show more Show less

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3.0 - 5.0 years

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Mohali district, India

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About SquareX: SquareX is a leading cybersecurity company that focuses on providing robust protection to users while ensuring their productivity remains unhampered. Our mission is to secure the internet for everyone, making our services invaluable to clients worldwide. We are seeking a Technical Product Tester to join our team to ensure the quality of our browser extensions and web applications. The successful candidate will be responsible for performing both manual and automated testing. Most of the testing will be manual, with automation used where appropriate. Responsibilities : Building SquareX’s browser extensions and web applications for various platforms with easy-to-use interface and light compute overhead. Building user and admin dashboards for various product interfaces. Apply technical knowledge and problem-solving skills to build innovative solutions for complex workflows Strive for constant improvement in terms of code quality, maintainability, performance Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency) Ensure engineering best practices, including writing comprehensive test cases are followed Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Support engineering operations, including being on-call for production support when necessary Collaborate effectively with the team, while being a good communicator (both verbal and written) Document and share important aspects of all engineering decisions being made Qualifications: Must have strong engineering skills and foundations, including problem-solving, coding, and debugging Must have expertise in core Javascript with at least 3-5 years of experience developing with it Must be proficient in Rust, Typescript, HTML5, and CSS3 usage in building large-scale applications Must have experience in browser extension/plugin (Google Chrome, Mozilla Firefox) development Must have familiarity with browser extension security model and architecture Must have experience in creating a draggable and customizable flowchart for workflows using React Flow Must have expertise in Tailwind UI and integrating it with React Flow Must have experience in writing CI/CD pipelines for deploying web pages over AWS Cloudfront and S3 Must have worked on building customizable UI user journeys where configuration and what to show is driven by APIs Must have worked on user access management with feature-level policy in enterprise dashboards Must have worked on iframe feature policies Must have expertise in CSP (Content Security Policy) Must have worked with placeholder replacement-based templating engines and generated reports with it Must know web application security risks and vulnerabilities Should be passionate about building rich and innovative user experience Cost to Company: 25 to 50 Lakhs We thank all applicants for their interest, but only those selected for an interview will be contacted. Show more Show less

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2.0 years

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Mohali district, India

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Lead Generation & Cold Calling Specialist (US/Canada Market) Job Summary: We are seeking a dynamic and results-driven Lead Generation & Cold Calling Specialist with proven experience in selling IT services, specifically AI solutions , to clients in the US and Canada . The ideal candidate will be responsible for identifying potential clients, initiating contact via cold calls/emails, and qualifying leads to support the sales pipeline. Key Responsibilities: Conduct outbound cold calls and emails to prospects in the US and Canadian markets. Identify, generate, and qualify leads for AI and IT services through research, calls, LinkedIn, and other digital channels. Develop and maintain a strong understanding of the company’s AI offerings to clearly articulate value propositions to potential clients. Set up appointments and demos for the sales team with qualified leads. Maintain accurate records of interactions and follow-ups in CRM tools (e.g., HubSpot, Zoho, Salesforce). Collaborate closely with marketing and sales teams to refine targeting strategies and messaging. Track, analyze, and report lead generation metrics and conversion data. Stay updated with market trends, competitive landscape, and emerging technologies in AI. Required Skills & Qualifications: 2+ years of experience in lead generation and cold calling for IT services , preferably AI-related solutions. Strong understanding of AI concepts and their applications in business environments. Proven track record of generating qualified leads and setting appointments in the US and Canadian B2B markets. Excellent communication and interpersonal skills with a neutral or North American accent preferred. Proficiency in CRM systems and outreach tools (e.g., LinkedIn Sales Navigator, Apollo, ZoomInfo). Self-motivated, goal-oriented, and able to work independently in a remote environment. Bachelor's degree in Business, Marketing, IT, or a related field is preferred. Show more Show less

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Mohali district, India

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Company Description ByteReboot Private Limited, based in Punjab, India, is a dynamic IT services provider, founded in September 2023. The company offers a wide range of services including web development, software development, data management, and IT development. With a focus on quality and innovation, ByteReboot delivers cost-efficient and cutting-edge solutions tailored to client needs. The company prides itself on building strong client relationships and understanding unique business goals. ByteReboot is committed to shaping the future with its mission of building a sustainable digital backbone. Role Description This is a full-time on-site role for a Technical Sales Executive located in the Mohali district. As a Technical Sales Executive, the individual will be responsible for identifying potential sales opportunities, generating leads, conducting product demonstrations, and closing sales. The role involves communicating with clients to understand their technical needs and offering tailored IT solutions. Additionally, the individual will work closely with the technical team to ensure customer satisfaction and foster strong client relationships. Qualifications Strong communication and interpersonal skills for client interaction and relationship building Basic understanding and interest in web development, software development, and IT services Ability to conduct product demonstrations and present technical information in an easy-to-understand manner Sales and negotiation skills Ability to work independently and as part of a collaborative team Enthusiasm for learning and adapting to new technologies Bachelor's degree in Business, Information Technology, or a related field is preferred Previous experience in technical sales or IT services is a plus but not required Show more Show less

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3.0 years

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Mohali district, India

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🔍 Job Role: Driver Compliance Executive You will play a key role in ensuring our drivers meet all regulatory, safety, and company standards by managing compliance records, supporting onboarding, and tracking critical document expirations. 📋 Key Responsibilities: ✅ Maintain Driver Qualification Files (DQFs) ✅ Conduct driver onboarding and compliance training ✅ Collect and manage key documents: • Commercial Driver’s License (CDL) • 3-Year Motor Vehicle Record (MVR) • Road test certificate or CDL copy • DOT Medical Examiner’s Certificate • Annual MVR review • Drug/alcohol testing forms and results (if applicable) ✅ Monitor expiration dates for medical cards, CDLs, and more ✅ Ensure files are audit-ready at all times 🎓 Qualifications: ✔ High School Diploma (Bachelor’s preferred) ✔ Experience in compliance or transportation is a plus ✔ Strong attention to detail and communication skills ✔ Familiarity with DOT and transportation regulations 📧 Apply Now! Send your resume & cover letter to ritu@goldenmileinc.com 📞 For queries, contact at 8427709989 Show more Show less

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3.0 years

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Mohali district, India

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Job Overview: Job Title : Vendor Management Executive Location: CP 67, Unit: 908, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062, India Job Type: Full-Time Experience: 0–3 Years Shift: Night Shift Available Shifts: Night Shift 1) 12:30 AM – 9:30 AM IST (next day) Training Schedule: 6:30 PM – 3:30 AM IST 2) 6:30 PM – 3:30 AM IST Training Schedule: Same as above Job Summary: We are seeking a detail-oriented and proactive Vendor Management Executive to join our Appraisal Management Company (AMC). This role is critical in managing relationships with external appraisers, coordinating appraisal operations, and ensuring compliance with industry standards. The ideal candidate will play a key role in maintaining high-quality service, streamlining vendor processes, and supporting business goals through strong communication and organizational skills. Key Responsibilities: 1. Vendor Relationship Management Onboarding: Facilitate the onboarding of new appraisers by ensuring completion of all necessary documentation and agreements. Communication: Act as the main point of contact for vendors—providing updates, answering queries, and addressing concerns in a timely manner. Retention: Build and maintain strong, long-term relationships with appraisers to ensure consistency and reliability. Education: Provide vendors with updates and training on compliance requirements, appraisal regulations, and procedural changes. 2. Appraisal Process Coordination Assignment: Allocate appraisal projects to vendors based on geography, expertise, and client specifications. Timeline Tracking: Monitor the progress of appraisal assignments to ensure timely delivery. Quality Control: Review and validate appraisal reports for accuracy, completeness, and compliance. Issue Resolution: Collaborate with vendors and internal stakeholders to address delays or discrepancies during the appraisal process. 3. Compliance and Regulation Regulatory Oversight: Ensure all vendors operate in accordance with state and federal regulations, including USPAP standards. Documentation: Maintain detailed records of contracts, communication, and appraisal reports for auditing and compliance purposes. Updates & Training: Stay updated on regulatory changes and communicate relevant updates to vendors. 4. Reporting and Analytics Performance Tracking: Generate regular reports on vendor performance, project timelines, and other KPIs for internal use and client reporting. Feedback Collection: Analyze feedback from vendors and clients to identify areas for service improvement. Market Insights: Conduct analysis to track industry trends and enhance vendor operations. 5. Internal Collaboration Cross-Functional Work: Coordinate with compliance, IT, and finance teams to streamline vendor operations. Team Development: Mentor junior team members on best practices in vendor management. Process Improvement: Recommend and implement improvements to vendor management processes for increased efficiency and service quality. Qualifications: Bachelor’s degree in Business, Vendor Management, or a related field. 0–3 years of experience in vendor management, preferably in the real estate or appraisal industry. Strong understanding of vendor compliance and appraisal regulations. Excellent verbal and written English communication skills. Strong relationship-building and conflict-resolution skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in using data to generate insights and reports. High attention to detail and a problem-solving mindset. Show more Show less

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5.0 years

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Mohali district, India

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Company Description Terrasparq Tech Pvt Ltd focuses on delivering exceptional service and customer satisfaction in the field of Fixed Wireless Internet (FWA) solutions and Field Services. The company specializes in optimizing these solutions and offering top-tier field services with a commitment to innovation and service excellence. We're looking for a proactive engineering professional who can work independently, interpret existing plans, and generate detailed, standards-compliant designs for telecom infrastructure projects. Key Responsibilities: Modify and enhance structural drawings to incorporate internal electrical layouts specific to telecom shelter buildings. Create complete, accurate, and data-rich BIM/BEAM models, ensuring proper documentation (plans, sections, cable schedules, 3D views). Collaborate with internal teams and external partners to align design deliverables with project goals and industry standards. Use BEAM, Revit, AutoCAD, and Navisworks to model electrical systems, cable trays/conduits, grounding layouts, and equipment integration. Coordinate with project BIM Manager to implement BIM execution strategies and ensure data integrity. Review design documents for accuracy, clash detection, and compliance with telecom and building code standards. Support the preparation of construction-ready documentation and participate in client design reviews. Qualifications & Skills: Bachelor’s or Diploma in Electrical, Structural, Civil, or Mechanical Engineering (or equivalent practical experience). 3–5+ years of experience in telecom infrastructure, substation, or related sectors. Strong command of BEAM, Revit, AutoCAD, Navisworks, and BIM360/ACC. Proven experience with electrical and structural layout design in telecom or utility environments. Familiarity with telecom shelter components, cable routing, HVAC, and grounding practices. Ability to interpret and augment legacy structural drawings with accurate internal electrical systems. Fluent in professional English (written and verbal). Self-motivated with a high attention to detail and documentation accuracy. Experience working with international teams and clients. Work Schedule: US Shift (Night Shift) Zirakpur Show more Show less

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1.0 years

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Mohali district, India

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We would like to invite you for the telephonic discussion on the job requirements. We are Hiring Customer Support Associates to work for the Blended International BPO process Candidate must have Excellent Communication skills in English & should be willing to work in Rotational Shifts Candidates looking for job in BPO industry or job change are also attracted to work in BPO because of the healthy work environment & employee friendly culture of BPO Industry. • 10+2 Clear with good communication are eligible for the job • 1 year BPO experience is required. • Handsome Salary with Incentives. (28k-38k) depending on the interview. • 5 Days work International. • Growth Opportunity for those who want to work long term • Best Salary package • State of Art Infrastructure , Fully Air Conditioned. • Cab facility is included. • Cafeteria, Office Gym & other facilities within premises • Located inca good location at Mohali. • Good PG accommodation available nearby office. Note :- We don't charge any kind of Consultancy Fee or Registration amount for our services Best Regards, Vaibhav Kumar Show more Show less

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Mohali district, India

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Human Resources Intern About company:- “Coming together is a beginning, keeping Together is progress and working together is a success”. As quoted by Edward Everett is our motive as well. TEN is a virtual start up working for the Betterment of business education. It is a community-Based Edu-Tech group with an objective for quality Education. A strong motive, clear cut goals and Sound knowledge about the field are the unfaltering Weapons an entrepreneur requires. We believe strongly In the qualities of an entrepreneur, Passion, Perseverance and Progress! About internship:- Responsibilities:- * Identify hiring needs and execute Recruitment plans. * Manage different online sourcing Platforms for recruitment. * Review applications and Interview processes. * Coordinate with the candidates Proactively. * Develop recruitment related Documents. * Support the development and implementation of HR initiatives and systems. * Provide counseling on policies and procedures. * Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process. * Create and implement effective onboarding plans. * Develop training and development programs. * Assist in performance management processes. Skills Required:- * Excellent written and verbal communication, strong editing skills. * Superlative commitment, flexibility and motivation to stay focused and generate high quality leads. * Familiarity with MS excel (analysing spreadsheets and charts). * Excellent communication and Negotiation Skills, ability to deliver engaging presentations. * Ability to collaborate with team members, Self-Motivatedand organized. * Bachelor’s degree in business, marketing or relatedfield. * Experience in sales, marketing or related field. * Strong communication skills and IT fluency. * Ability to manage complex projects and multi-task.Excellent organizational skills. * Ability to flourish with minimal guidance, be proactive, and handle uncertainty. * Proficient in Word, Excel, Outlook, and PowerPoint. * Comfortable using a computer for various tasks. Only those candidates can apply who:- * Are available for an Unpaid internship for 3 months. (90 days) * Can start the internship immediately. * Have relevant skills and interests. Perks:- * Experience Certificate,Letter Of Recommendation (Based On Performance) on Successful Completion of Internship Tenure. * Star Performer Certificate (Based On Performance). * Flexible work hours. * Duration:- 90 days ( Unpaid internship) * Location:- Remote. Show more Show less

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12.0 years

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Mohali district, India

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Who we are Plaksha is a technology university for the future. It has been found through collective philanthropy by a global community of entrepreneurs and business leaders, to reimagine technology education and research. The vision of the University is to nurture the next generation of fearless leaders who will solve the toughest challenges of our planet. The University launched in 2021 in Mohali, Punjab and is at an exciting start-up stage. We launched a high school summer program called Young Technology Scholars in 2018, a postgraduate program called Tech Leaders Program in 2019, cutting-edge undergraduate programs in 2021 and are launching the PhD program in 2022. We are looking out for people to join us on this exciting journey and translate the ambitious vision into reality. Read more at www.plaksha.edu.in. Need We are looking out for people to join us on this exciting journey and translate the ambitious vision into reality. Our need at this moment is a Senior Manager – IT Infrastructure. Job Description · The candidate must have strong business acumen, outstanding communication skills, strategic planning skills and knowledge of an organization's internal operations and technology initiatives. · Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance. · Managing IT Infra and AV staff. · Developing IT policies, procedures, and best practices related to hardware. · Stay abreast of relevant laws and regulations impacting IT, especially in areas such as data privacy and security. · Approve purchases of technological equipment and software and establish partnerships with IT providers. · Design and customize technological systems and platforms to improve stakeholder’s experience. · Overseeing relationships with vendors, contractors, and service providers. · Developing and overseeing the IT budget. · Participate in contract negotiation and agreements with vendors . · Oversee the design, implementation, and maintenance of the university's IT infrastructure, including networks, servers, and storage systems. · Provide support services to end-users, including students, faculty, and staff. · Implement and maintain helpdesk services for prompt issue resolution. · Generate reports and insights to support decision-making processes. Preferred Experience · 12+ Years of Experience Location Mohali Show more Show less

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12.0 years

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Mohali district, India

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The Opportunity In this role, the Director of Quality Assurance, ensures all services meet quality standards as per client’s business requirements. The key objective is to understand customer expectations and needs, aligning to TP’s Quality standards and managing quality control process for Technology client. The Responsibilities & Duties Being highly analytical and will manage and focus on review of key drivers, metrics and operational processes for Technology account Managing BEST QA framework Implementation for Technology account Demonstrate commitment to program internal customer satisfaction Defining audit strategies to ensure maximum improvement in quality performance Using smart logic in sampling for transactional audits Optimizing QA staff for maximum efficiency (productivity and accuracy) Ensuring complete audit coverage operator wise as per audit plan and budgeted manpower Analyzing the reason of errors and concentrations of errors for improvement Ensuring RCA (root cause analysis) for escalations within operations Reviewing and redefining end to end non-compliance monitoring process Conducting daily hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performance Designing Key Performance Indices and defining Key Responsibility Area for QA staff Recommending KPI changes as and when required to business to improve performance Managing end to end QA employee life cycle in operations Managing manpower budget and hiring of QA staff Responsible for career development and growth path for QA staff Drive continuous improvement initiatives and automation opportunities to improve effectiveness and build efficiencies in program. Involve self in RFP for new accounts and managing transition as part of Quality function The Qualifications Graduation degree 12+ Years Experience in Service industry with 5 – 7 Years in Transactional Quality managerial role Minimum Lean Six Sigma Green belt certification is must. Experience in CSAT/ NPS metric management Experience in Technical programs will be an added advantage. Customer Service Orientation Excellent verbal and written communication. Data analysis and statistical aptitude Good interpersonal skills. Quality improvement project delivered using PDCA/Six Sigma or LEAN Methodology Exposure to handling clients and operations Stakeholders independently Advanced Excel Skill preferably expertise in Power BI, Tableau etc will be preferred Six Sigma/ LEAN or Equivalent certification is preferred Skills for planning, assigning and directing work. Ability to coach, develop action plans which maximize performance and provide effective feedback Show more Show less

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15.0 years

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Mohali district, India

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Position Title: Lead, FP&A Location: Mohali Position Type: Regular, Full-time Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling lives through the practice of holistic wellbeing. We achieve this by providing access to the best teachers, innovative tools for cultivating healthy habits, and scientifically backed resources. Through these offerings, we empower people to make lasting changes that enhance their overall health and wellbeing. What you’ll do The FP&A Lead will be responsible for directing and organizing the financial planning and analysis process across the company, including the preparation, reporting, variance analysis of the departmental budgets, forecasts, and key financial metrics. You will provide insights and sound business advice to the finance leadership and executive management teams on best practices, business trends, and investment opportunities. This position will be the key point of contact for FP&A on their monthly forecast and annual budget process. You will lead and conduct special projects involving financial analysis and research of business issues to provide senior management with financial data and business advice to support resource allocation decisions and objectives for corporate growth and profitability. This is a key position, which will report to the Head of FP&A and work closely with the senior management including the CEO, Business unit heads, and other key stakeholders. Be a valued business partner and trusted advisor to senior management to provide highly complex financial and technical analysis and recommendations regarding current and proposed business opportunities, and/or internal measurements and methodologies Direct FP&A for all components of corporate financials including revenue, operating expenses, working capital, capital expenditure and cash flow Leading company-wide strategic planning, budget, and quarterly target-setting processes, including monthly forecasts and key performance monitoring Coordinating budget reviews, and corporate budget consolidation Key driver for development of strategic and operational plans, annual budgeting, process, financial forecasting, business support and reporting Develop and institutionalize financial models, analyses, key business metrics that serve as a tool to drive profitable business growth, efficiency and improvement Identify, assess, value and prioritize current and emerging product portfolio and other business initiatives, through regressive financial analysis and business cases Providing analytical perspectives and executive financial summaries to important strategic decisions, including M&A activities and significant capital investments Tracking sales pipeline closely to bring about more accurate revenue forecast and operational expenditure requirements Preparing periodically detailed reports with analytics. Ensure that financial reporting of the business performance is accurate and timely Interface with senior leadership regarding financial results, forecasts, planning assumptions and other projects Act as a strategic business partner to budget owners across departments. Skills & Qualifications : BS degree in Accounting, Finance or relevant. Additional qualifications of CA Inter would be preferred Should have 10 – 15 years of experience in the Finance Department of a reputed organization Must be excellent at crunching numbers & able to understand the impact of any transaction in numbers of terms Excellent functional knowledge of accounting systems, processes, fund flow management, statutory compliances, taxation, and MIS reporting to senior management Must have good oral and written communication skills Why Roundglass : Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community, and we are always looking for people who share our passion. To learn more, visit our Website, Facebook, Instagram and LinkedIn. Round Glass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. Show more Show less

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Mohali district, India

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Job Title : Quality Team Leader – Chat/Voice Process Job Summary : We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and driving continuous improvement. Your primary focus will be to provide guidance, support, and coaching to the Quality Analysts, ensuring the delivery of high-quality chat interactions and achieving key performance indicators. Responsibilities: Lead and supervise a team of Quality Analysts, providing guidance, support, and coaching to ensure consistent and accurate evaluation of chat interactions. Establish and communicate performance expectations, quality standards, and evaluation guidelines to the team. Conduct regular team meetings to provide updates, share feedback, and address any challenges or concerns. Monitor the performance of individual Quality Analysts, ensuring adherence to quality metrics, evaluation targets, and productivity goals. Conduct regular performance evaluations and provide feedback to the Quality Analysts, highlighting areas of strength and areas needing improvement. Identify training and development needs of the team and collaborate with the training department to deliver targeted training programs. Collaborate with Operations Managers and other stakeholders to define and implement quality improvement initiatives. Ensure the team maintains accurate and up-to-date records of quality evaluations, performance metrics, and feedback provided to customer service representatives. Generate comprehensive reports on team performance, quality trends, and improvement opportunities for management review. Conduct regular calibration sessions with Quality Analysts to ensure consistent evaluation and scoring of chat interactions. Stay updated with industry best practices and trends in customer service and chat processes to enhance the quality evaluation process. Foster a positive and collaborative team environment, encouraging open communication and knowledge sharing among team members. Requirements: Bachelor's degree in any discipline or equivalent work experience in a customer service or BPO environment. Proven experience as a Quality Team Leader in a BPO setting, preferably with experience in chat process evaluation. Strong leadership and supervisory skills, with the ability to motivate and inspire a team. Excellent verbal and written communication skills with attention to detail. In-depth knowledge of quality monitoring tools, chat platforms, and quality evaluation methodologies. Strong analytical and problem-solving abilities to assess team performance and identify areas for improvement. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience generating reports. Knowledge of customer service principles and practices. Experience in conducting performance evaluations and providing constructive feedback. Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment. Flexibility to adapt to changing business needs and work in shifts, if required. As a Quality Team Leader, you will play a critical role in ensuring the delivery of high-quality chat interactions and driving continuous improvement in the chat process. If you have strong leadership skills, a passion for quality, and a desire to lead a team towards excellence, we encourage you to apply for this position. Show more Show less

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12.0 years

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Mohali district, India

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The Opportunity In this role, the Director of Quality Assurance, ensures all services meet quality standards as per client’s business requirements. The key objective is to understand customer expectations and needs, aligning to TP’s Quality standards and managing quality control process for Technology client. The Responsibilities & Duties Being highly analytical and will manage and focus on review of key drivers, metrics and operational processes for Technology account Managing BEST QA framework Implementation for Technology account Demonstrate commitment to program internal customer satisfaction Defining audit strategies to ensure maximum improvement in quality performance Using smart logic in sampling for transactional audits Optimizing QA staff for maximum efficiency (productivity and accuracy) Ensuring complete audit coverage operator wise as per audit plan and budgeted manpower Analyzing the reason of errors and concentrations of errors for improvement Ensuring RCA (root cause analysis) for escalations within operations Reviewing and redefining end to end non-compliance monitoring process Conducting daily hygiene checks on KPI outlier (operators) like AHT, CSAT and FCR to improve performance Designing Key Performance Indices and defining Key Responsibility Area for QA staff Recommending KPI changes as and when required to business to improve performance Managing end to end QA employee life cycle in operations Managing manpower budget and hiring of QA staff Responsible for career development and growth path for QA staff Drive continuous improvement initiatives and automation opportunities to improve effectiveness and build efficiencies in program. Involve self in RFP for new accounts and managing transition as part of Quality function The Qualifications Graduation degree 12+ Years Experience in Service industry with 5 – 7 Years in Transactional Quality managerial role Minimum Lean Six Sigma Green belt certification is must. Experience in CSAT/ NPS metric management Experience in Technical programs will be an added advantage. Customer Service Orientation Excellent verbal and written communication. Data analysis and statistical aptitude Good interpersonal skills. Quality improvement project delivered using PDCA/Six Sigma or LEAN Methodology Exposure to handling clients and operations Stakeholders independently Advanced Excel Skill preferably expertise in Power BI, Tableau etc will be preferred Six Sigma/ LEAN or Equivalent certification is preferred Skills for planning, assigning and directing work. Ability to coach, develop action plans which maximize performance and provide effective feedback Show more Show less

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2.0 - 5.0 years

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Mohali district, India

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Who are we? Plaksha, a 21st Century University anchored in technology, aims to help solve some of the world’s most challenging problems through transformational education. The founding team of Reimagining Higher Education Foundation (RHEF), the sponsoring body of Plaksha, is made up of CEOs, entrepreneurs, and companies. This unique collective philanthropy initiative is driven by a full-time academic and executive team fuelled by the passion of the founders to bring the finest technology education to India. What can Plaksha offer you? · A mission driven challenging workplace with the chance to interact with some of the finest minds across academia and industry. · The opportunity to be part of one of the largest collective philanthropic efforts to reimagine higher education and train the next generation of technology leaders. · An open and transparent work culture that promotes our values C.R.E.A.T.E. (Curious, Rigorous, Enterprising, Authentic, Thankful and Exemplary), enabling people to be their best selves. · A chance to be part of a truly inclusive environment where diverse talent thrives, fostering innovation and growth. We champion inclusivity, promote personal and professional development, and strive to recruit and retain individuals from historically underrepresented and diverse groups, recognizing that diverse talent brings a range of experiences, expertise, and knowledge. Who are we looking for? Role: Senior Associate/Assistant Manager – Problem Solving - Summer Program You will play a crucial role in assisting with the planning, coordination, and execution of a unique summer program being designed around problem solving, data driven decision making, and logical thinking. You will work alongside the Program Manager to help inspire a passion for mathematics and problem solving through innovative, engaging events. This role is ideal for early-career professional with a love for math and a desire to make a positive impact at K12 level. It is an exciting entry point for those interested in event management, education, and community engagement, while providing hands-on experience in a dynamic, impactful program. Key Responsibilities: · Program Support: Assist in the design and development of engaging problem-solving cases, math activities, workshops, and presentations for students of various age groups. · Program Delivery: Hands-on conduct of problem solving and maths workshops at various schools across the country. · Logistics Coordination: Coordinate event logistics such as scheduling, ensuring smooth execution of workshops. Planning and organization of math events at schools, libraries, and community centers, including liaising with local hosts. · Community Outreach: Assist in fostering relationships with schools, teachers, and students to encourage participation and promote the program’s mission of making math fun and accessible. · Marketing & Promotion: Collaborate with the marketing team to create engaging content and drive outreach efforts through digital platforms and community channels. · Feedback & Improvement: Help collect participant feedback, track attendance, and contribute to continuous improvement of event content and logistics. Eligibility: · Bachelor’s degree in mathematics, science, engineering, education, or related field. · 2-5 years of relevant work experience. Volunteering experience in teaching programs like Teach for India is highly preferred · Passion for mathematics and a commitment to promoting math enjoyment and confidence. · Good communication, organization and interpersonal skills. Show more Show less

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Mohali district, India

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Roles & Responsibilities: Familiarity with CRM practices along with the ability to build productive business professional relationships. Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects. Excellent selling, communication and negotiation skills. Prioritizing, time management, and organizational skills. Meet monthly, quarterly, and annual revenue goals Support the Business Development team’s initiative to strategically grow the business. Gather, uncover, and consolidate market research to help identify new opportunities and compare competitive business models. Build/maintain a rapid channel of communication to customers in case of online service-related issues and events. Skills required:  Entrepreneurial spirit. Excellent communication skills and strong writing and presentation skills. Strong desire and business acumen for consultative solution selling. Exceptional negotiation, customer service, and interpersonal skills. Passion for technology, both consumer and enterprise. Some understanding of technology business, applications, and cloud computing. Show more Show less

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12.0 years

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Mohali district, India

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Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity The Director – Operations will be responsible for overseeing international client services, drive operational excellence, and lead a large-scale team in Mohali. The ideal candidate will have BPO experience, exceptional client engagement skills, and a strategic mindset for AI transformation within business operations. The Responsibilities & Duties Managing large-scale end-to-end operations for international client, including people management, performance, client services, escalations and compliance. Managing financial, cost control, and data management requirements of the process. Implement company-wide management-approved strategies. Align with seniors, peers, and team to make decisions for operational activities and set strategic goals. Oversee customer support processes and organize them to enhance customer satisfaction. Perform follow-ups with clients and create a close relationship with decision-makers to create new business opportunities. Ensure continuous improvement and propose outside-the-box solutions. Establishes quantitative and qualitative metrics, guidelines, and standards for evaluating the company's efficiency and effectiveness and identifying opportunities for improvement. Reviews, analyses, and evaluates business procedures. Implement policies and procedures that will improve day-to-day operations. Plans direct, control, implement, evaluate, monitor, and forecast budgets to achieve financial objectives. Communicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to maintain morale. Improve customer service and satisfaction through policy and procedural changes. Leads coordination and integration of efforts among teams. Projects a positive image of the organization to employees, customers, industry, and community. The Qualifications Bachelor’s degree or above preferred. 12 years of experience in operations and Customer Experience Management Preferred experience handling voice and chat operations in a BPO setup is essential. Analytical thinking, proactive attitude. Six Sigma certification is preferred. Understanding of AI operations and transformation operations Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed. Excellent organizational and leadership abilities. Working knowledge of data analysis and performance/operation metrics. Flexibility to work in shifts. Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Show more Show less

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2.0 years

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Mohali district, India

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Job Title : HR Executive – Recruitment Experience : 1–2 Years Job Summary: We are looking for a proactive and enthusiastic HR Executive with 1–2 years of experience in recruitment. The ideal candidate will be responsible for managing the end-to-end recruitment process, from sourcing and screening candidates to coordinating interviews and onboarding. You’ll play a key role in building a strong talent pipeline and ensuring a seamless candidate experience. Key Responsibilities: Manage the complete recruitment life cycle – sourcing, screening, interviewing, and onboarding. Work closely with hiring managers to understand job requirements and develop effective sourcing strategies. Post job openings on various job boards, social media, and internal portals. Source candidates using job portals, LinkedIn, employee referrals, and other platforms. Conduct initial telephonic screenings and schedule interviews. Maintain and update the applicant tracking system (ATS). Coordinate with departments and candidates for interview scheduling and follow-ups. Support onboarding activities for new hires and ensure proper documentation. Maintain recruitment reports and metrics. Required Skills & Qualifications: Bachelor’s degree in Human Resources, Business Administration, or related field. 1–2 years of hands-on experience in recruitment or talent acquisition. Strong understanding of recruitment tools, job portals, and sourcing techniques. Excellent communication and interpersonal skills. Ability to manage multiple roles and prioritize tasks effectively. Familiarity with ATS systems and MS Office (Word, Excel, Outlook). Nice-to-Have: Experience in employer branding or campus hiring. Understanding of HR operations or generalist tasks. Experience with AI Tools. Show more Show less

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0 years

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Mohali district, India

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Company Description Apparel Group India Pvt. Ltd. is a global fashion and lifestyle retail conglomerate with a strong presence in the GCC and expanding gateways in India, South Africa, Singapore, Indonesia, Thailand, Malaysia, and Egypt. The company operates brands from the USA, Canada, Europe, Australia, and Asia, offering a diverse range of fashion, footwear, and lifestyle products across various cities in India. Role Description This is a full-time, on-site Retail Sales Assistant (Female) position located in the Mohali district. The Retail Sales Assistant will be responsible for providing excellent customer service, assisting customers with product inquiries and purchases, maintaining the store's cleanliness and organization, and contributing to achieving sales targets. Qualifications Excellent customer service and interpersonal skills Knowledge of fashion trends and retail operations Ability to work in a fast-paced environment and handle multiple tasks Previous retail sales experience is a plus Strong communication and teamwork skills High school diploma or equivalent Show more Show less

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0 years

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Mohali district, India

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Company Description Focalyt is dedicated to empowering youth in both rural and urban areas by providing knowledge and skills development. Through our holistic program of personal development, education, and vocational training, we aim to break down language and cultural barriers, thus reducing unemployment. Aligned with The Pradhan Mantri Kaushal Vikas Yojana (PMKVY), we offer financial and employment support to successful trainees, enhancing their employability through industry partnerships and live projects. Our initiatives cover various sectors including computer literacy, beautician training, tailoring, and handicrafts, and we are an authorized training partner of various Sector Skill Councils set up by the National Skill Development Corporation, Govt. of India. Role Description This is a full-time on-site role located in Mohali district for a Business Development - Lab Solution position. Day-to-day tasks include conducting market research, lead generation, building and maintaining customer relationships, and analyzing data to drive business growth. The individual will also be responsible for customer service and ensuring client satisfaction. Extensive experience in government sales, tendering, and procurement processes related to technology or lab infrastructure. Strong understanding of government policies, RFP/RFQ processes, and compliance requirements in B2G sales. Expertise in promoting and selling advanced technology lab solutions such as IoT, Robotics, AI, AR/VR labs to educational institutions, government bodies, and public sector organizations. Ability to strategize and execute sales plans aligned with government project cycles and budget timelines. Strong negotiation, contract management, and team leadership capabilities. Qualifications Strong business development and client relationship management skills Experience in developing and implementing business strategies Team leadership and coordination skills Strong understanding of market analysis and optimization of business processes Excellent communication and interpersonal skills Ability to work on-site in the Mohali district Knowledge of regulatory standards and compliance Bachelor’s degree in Business Administration, Management, or related field PMP or relevant certification is a plus Show more Show less

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0 years

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Mohali district, India

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We are looking for a motivated and enthusiastic HR Intern to join our team and support various human resources initiatives. This is an unpaid internship designed to provide hands-on experience in HR operations, recruitment, and employee engagement. It is ideal for students or fresh graduates looking to gain practical knowledge in the HR field. Key Responsibilities: Assist in end-to-end recruitment processes including job postings, resume screening, and interview scheduling. Support onboarding and offboarding activities. Maintain and update employee records and databases. Help organize HR events, engagement activities, and internal communication initiatives. Assist in drafting HR documents such as offer letters, policies, and reports. Provide administrative support to the HR team. Conduct basic research on HR best practices and contribute to ongoing projects. Requirements: Currently pursuing or recently completed a degree in Human Resources, Business Administration, or related field. Strong communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint). Detail-oriented and well-organized. Eagerness to learn and take initiative. What You Will Gain: Practical exposure to core HR functions. Experience that adds value to your resume and career growth. Certificate of Completion at the end of the internship. Show more Show less

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1.0 years

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Mohali district, India

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Content & Social Media Executive 📍 Location: Sahibzada Ajit Singh Nagar, Punjab (On-site) 🕒 Employment Type: Full-Time, Permanent 💼 Experience: Minimum 1 year 💰 Salary: ₹15,000/month (starting) 🏢 Company: Escapenfly – Premium Travel Company About the Role: Escapenfly is seeking a confident and creative Content & Social Media Executive with at least 1 year of experience to join our dynamic team. You will play a key role in creating content, managing social media, and maintaining our CRM systems. Key Responsibilities: Appear on-camera for reels and video content on travel topics. Create, schedule, and manage posts across Instagram, Facebook, and YouTube. Respond to social media DMs, comments, and community interactions. Coordinate with the marketing team on content calendars and brand campaigns. Maintain and update customer data in CRM systems. Analyze engagement metrics and optimize content accordingly. Candidate Requirements: Minimum 1 year of professional experience in content creation or social media marketing. Strong verbal and written communication skills (English & Hindi). Confident on-camera presence. Proficiency in tools like Canva, Instagram, video editing apps, and basic Excel/CRM. Passion for travel and digital storytelling. Education: UG: Any Graduate PG: Any Postgraduate (preferred but not required) Company Details: 📍 Address: Plot No. 75, Sector 82, JLPL Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 160055 📞 Phone: 098517 39851 🌐 Website: www.escapenfly.com How to Apply: Send your CV and a 30–60 second self-introduction video to: 📱 WhatsApp: 9216320050 Show more Show less

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15.0 years

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Mohali district, India

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Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. About the role: he FP&A Lead will be responsible for directing and organizing the financial planning and analysis process across the company, including the preparation, reporting, variance analysis of the departmental budgets, forecasts, and key financial metrics. You will provide insights and sound business advice to the finance leadership and executive management teams on best practices, business trends, and investment opportunities. This position will be the key point of contact for FP&A on their monthly forecast and annual budget process. You will lead and conduct special projects involving financial analysis and research of business issues to provide senior management with financial data and business advice to support resource allocation decisions and objectives for corporate growth and profitability. This is a key position, which will report into the Head of FP&A and work closely with the senior management including the CEO, Business unit heads, and other key stakeholders. What you’ll do: Be a valued business partner and trusted advisor to senior management to provide highly complex financial and technical analysis and recommendations regarding current and proposed business opportunities, and/or internal measurements and methodologies Direct FP&A for all components of corporate financials including revenue, operating expenses, working capital, capital expenditures and cash flow Leading company-wide strategic planning, budget, and quarterly target-setting processes, including monthly forecasts and key performance monitoring Coordinating budget reviews, and corporate budget consolidation Key driver for development of strategic and operational plans, annual budgeting, process, financial forecasting, business support and reporting Develop and institutionalize financial models, analyses, key business metrics that serves as a tool to drive profitable business growth, efficiency and improvement Identify, assess, value and prioritize current and emerging product portfolio and other business initiatives, through regressive financial analysis and business cases Providing analytical perspectives and executive financial summaries to important strategic decisions, including M&A activities and significant capital investments Tracking sales pipeline closely to bring about more accurate revenue forecast and operational expenditure requirements Preparing periodic detailed reports with analytics. Ensure that financial reporting of the business performance is accurate and timely Interface with senior leadership regarding financial results, forecasts, planning assumptions and other projects Skills & Qualifications: BS degree in Accounting, Finance or relevant. Additional qualification of CA Inter would be preferred Should have 12 – 15 years of experience in the Finance Department of a reputed organization Must be excellent at crunching numbers& able to understand the impact of any transaction in numbers terms Excellent functional knowledge of accounting systems, processes, fund flow management, statutory compliances, taxation, MIS reporting to senior management Must have good oral and in writing communication skills. Why RoundGlass: RoundGlass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially-conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community and we are always looking for people who share our passion. To learn more, visit our Website, Facebook, Instagram and LinkedIn. RoundGlass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. Show more Show less

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3.0 - 4.0 years

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Mohali district, India

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We’re looking for a WordPress Developer to join our team! If you have 3-4 years of experience and love working on custom WordPress websites, this is your chance to grow with us! 🚀 🔹 What You’ll Do: ✅ Develop, customize, and maintain WordPress & WooCommerce websites ✅ Work on themes, templates, and custom plugins ✅ Optimize website speed, SEO, and ensure cross-device compatibility ✅ Integrate APIs, payment gateways & third-party applications ✅ Troubleshoot and resolve technical issues efficiently 🔹 What We’re Looking For: 💻 Proficiency in WordPress (WooCommerce), PHP, HTML, CSS, JavaScript, jQuery 🔗 Experience with WordPress APIs, REST APIs & SEO optimization 🎨 Strong understanding of UI/UX & responsive design 🚀 Ability to troubleshoot & optimize website performance 🔥 Why Join Us? 🌟 Competitive Salary & Perks 🌟 5-Day Work Week 🌟 Salary Always on Time! 🌟 Learning & Growth Opportunities 📩 Apply Now! Send your resume & portfolio to mail to : nidhigour.visibilitygurus@gmail.com 💬 Know someone perfect for this role? Tag them in the comments!👇 #Hiring #WordPressDeveloper #WooCommerce #JOBS #VISIBILITY GURUS #WFO #CareerGrowth #Mohali Show more Show less

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